Cookies policy

A cookie is a small information file that is sent to your computer, mobile, or other devices when you visit a website, and it will recognize your device on future visits. These types of files do several different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

Due to the communications standards on the Internet, when you visit, access, or browse the Mothercare website, we automatically receive the uniform resource locator of the site, details of the website you visit, the internet protocol (“IP”) address of each User’s computer operating system and type of web browser the User is using. This information is used solely to analyze overall User trends and to help us improve our services and provide a personalized experience to the user on the website for easy search and recommendations.

Notwithstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data for aggregating and providing you better visualization.

These "cookies" can be divided into 4 types each of which is outlined below.

Category 1: Strictly Necessary Cookies

These cookies are essential to enable the site to provide the services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies

This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site, and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These remember choices you make such as language and search parameters such as size, colour, or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example, our Saved Items feature utilizes a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

Category 4: Third-Party Cookies

We use carefully selected third parties who set cookies during your visit to our website. These organizations provide us with information on how you use the website. For example, we use 3rd party companies such as Dynamic Yield to provide you with more personalized experience when visiting the websites.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser "help" section will normally provide details on how to manage the cookie settings.

How can you manage Cookie?

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you choose to not accept cookies on your computer or mobile telecommunication device, it may impair, degrade, or restrict certain personalized experience/ functionalities on our platform.

How Can I Turn My Cookies Off?

All popular browsers (e.g., Chrome, Internet Explorer, Edge and Safari) allow you to amend your cookie settings so that cookies are no longer enabled across all websites that you visit. You understand that you may set or amend your web browsers to delete or disable cookies.

Our privacy policy, outlines how we use your personal data and cookies. If you have any concerns, please contact us on Email Address: [email protected]